Cookie policy

By visiting the ITEL Telecomunicazioni website ( and using the services linked to it, you are consenting to our use of cookies in accordance with this Cookie policy.

If you do not consent to the use of cookies in this way, you must set up your web browser appropriately or not visit the site and not use the related services.

Website cookie policy

We inform you that on (“Website”) we use cookies in order to facilitate and improve the navigation of the website and improve its quality. This document provides the user (“interested in processing”) with detailed information on the use of cookies (and similar technologies), on how they are used by the Site and on how to manage them.

1. What are cookies

Cookies are small text strings that the sites visited by the user send to their terminal (usually the browser), where they are stored before being re-transmitted to the same sites at the next visit by the same user. During navigation on a site, the user can also receive on his terminal cookies that are sent from different websites or web servers (so-called “third parties”), on which certain elements may reside (such as, for example, images, maps, sounds, specific links to pages of other domains) present on the Site that the same is visiting.

Cookies, which are usually found in users’ browsers in very large numbers and sometimes with features of long temporal persistence, are used for different purposes: computer authentication, session monitoring, storing information on specific configurations regarding users accessing the server, store information about your visit, such as your preferred language and other settings etc.

2. Types of cookies used

The following are the types of cookies used by the Site:


Technical Cookies

This type of cookie allows the correct operation of some sections of the Site. They are of two categories, persistent and session:

– persistent: once the browser is closed they are not destroyed but remain up to a preset expiration date;

– session: they are destroyed every time the browser is closed.

These cookies, always sent from our domain, are necessary to display the Site correctly and in relation to the technical services offered, they will therefore always be used and sent, unless the User modifies the settings in his browser (altering the display of the pages of the Site).


Analytical cookies

Cookies in this category are used to collect information on the use of the Site. We reserve the right to use this information to develop anonymous statistical analysis and improve the use of the Site. This type of cookie collects data on the activity of the user and on how it arrived on the Site. The analytical cookies are sent from the Site itself or from third-party domains. They can fall into the technical cookie category where they are used directly by the site manager to collect information in aggregate and anonymously.

A web traffic analysis service is provided by Google, Inc. (“Google”). These are third-party cookies collected and managed to monitor and improve the performance of the host site (performance cookies). Google Analytics, in particular, uses “cookies” from this site to collect and analyze information on site usage behavior.

This information is collected by Google Analytics, which processes it in order to prepare reports for operators regarding the activities on the websites themselves. For more information, please refer to the following link:

The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the Google Analytics action, please refer to the following link:


This Site, however, does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. In any case, where used in the future, we will take care to adopt the function of anonymization of the user’s IP in Analytics, through the cd. “IP address masking” (in this way Google will not associate the IP address with any other data possessed, nor will it try to connect an IP address with the identity of a user).


Third-party cookies

The cookies used can be sent either from the website visited or from third-party websites, or from our suppliers. In the case of third-party cookies, sending is strictly necessary to provide services and / or features they are providing (for example, navigation statistics or social media plugins).

Therefore, our site also uses third-party cookies:

– to carry out a statistical evaluation of the use of the Site through Google Analytics. Google Analytics is a web traffic analysis service provided by Google ( which helps to understand how visitors interact with the contents of the Site. Google Analytics uses a set of cookies to collect information and generate statistics of use of the Website without personal identification of individual visitors.

– to make use of interactions with social networks (social plug-ins). The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of the information collected by “third parties” is governed by the relevant information to which reference should be made. To ensure greater transparency and convenience, the web addresses of the various information and cookie management methods are given below.

These plug-ins do not set a cookie, but if it is already present on the visitor’s computer, they are able to read it and use it according to its settings. The collection and use of information by such third parties are governed by the respective privacy policies to which reference is made.

We also remind you that if you click on these links, these websites may insert cookies once you connect to their services.

Social cookies are not necessary for navigation and, as established by the Italian Data Protection Authority, if they fall within the profiling one, consent must be provided for the installation of these cookies on the user’s device. In the specific case, however, these are simple links to third-party sites that do not install profiling cookies.

In particular, this Site uses only a Facebook, YouTube, Twitter, Google+ and Linkedin plug-in. The cookies of these third parties are not under the control of the Data Controller and, therefore, for further information on how the third party uses cookies, we recommend that you visit the relative website d below which are the web addresses where it is it is also possible to find the specific information and methods of managing the cookies of each third party:

– YouTube:

– Facebook:

– Twitter:

– Linkedin:

– Pinterest:


Acceptance methods

The use of third-party cookies may require the prior acquisition of consent by the user. As specified in the short notice anticipated in the banner, it can be provided by clicking on the “OK” button on the banner or by continuing to browse by clicking on one of the internal links on the Website pages.


3. How to disable cookies through browser configuration

If you prefer not to enable cookies, you need to change the settings of your web browser by looking for references in the relevant help guide.

It should be noted that this operation could affect the browsing experience causing the interruption of some features and features of the website or making some parts inaccessible.

Most browsers (Internet Explorer, Firefox, Chrome etc.) are configured to accept cookies. However, most browsers allow you to control and even disable cookies through browser settings (for example, in Firefox, through the Tools-> Options-> Privacy menu, you can access a control panel where you can define whether or not to accept the different types of cookies and proceed with their removal). However, please note that disabling navigation or functional cookies can cause the site to malfunction and / or limit the service offered.

Disabling “third-party” cookies does not affect browsing in any way.


Google Chrome

1. Run the Chrome browser

2. Click on the menu in the browser toolbar next to the window

url entry for browsing

3. Select Settings

4. Click Show Advanced Settings

5. In the “Privacy” section click on the “Content settings” button

6. In the “Cookies” section you can change the following cookie settings:

– Allow data to be saved locally

– Change the local data only until the browser is closed

– Prevent sites from setting cookies

– Block third-party cookies and site data

– Manage exceptions for some websites

– Elimination of one or all cookies

For more information visit the dedicated page


Mozilla Firefox

1. Run the Mozilla Firefox Browser

2. Click on the menu in the browser toolbar next to the url entry window for navigation

3. Select Options

4. Select the Privacy panel

5. Click Show Advanced Settings

6. In the “Privacy” section click on the “Content settings” button

7. In the “Tracking” section you can change the following settings related to


– Request sites not to make any tracking

– Communicate to sites the availability to be tracked

– Do not communicate any preferences regarding the tracking of personal data

8. From the “History” section it is possible:

– By enabling “Use custom settings” select to accept third-party cookies (always, from the most visited sites or never) and to keep them for a specific period (until they expire, when Firefox closes or ask every time)

– Remove individual stored cookies

For more information visit the dedicated page


Internet Explorer

1. Run the Internet Explorer Browser

2. Click on the Tools button and choose Internet Options

3. Click on the Privacy tab and in the Settings section modify the device of

scroll according to the desired action for cookies:

– Block all cookies

– Allow all cookies

– Selection of sites from which to obtain cookies: move the cursor to an intermediate position so as not to block or allow all cookies, then press on Sites, in the Address Website box enter a website and then press on Block or Allow

For more information visit the dedicated page


Safari OS X

1. Run the Safari Browser

2. Click on Safari, select Preferences and click on Privacy

3. In the Block Cookie section specify how Safari must accept cookies from sites

4. To view which sites have stored cookies click on Details

For more information visit the dedicated page.


Safari iOS

1. Run the iOS Safari Browser

2. Tap on Settings and then Safari

3. Tap on Block Cookies and choose from the various options: “Never”, “Third-party advertisers” or “Always”

4. To delete all cookies stored by Safari, tap on Settings, then on Safari and

finally, on Cancel Cookies and data

For more information visit the dedicated page



1. Run the Opera Browser

2. Click on the Preferences then on Advanced and finally on Cookies

3. Select one of the following options:

– Accept all cookies

– Accept cookies only from the site you visit: third-party cookies that are sent from a domain other than the one you are visiting will be rejected

– Never accept cookies: all cookies will never be saved.

For more information visit the dedicated page


For general information about cookies that can be stored on your terminal and deactivate them individually if there is one of them, please refer to the links: or


4. Rights of the interested party

For more information, to receive assistance or explanations on how to exercise consent or selective denial or on how to delete cookies from your browser or to exercise any rights under Italian and European legislation regarding the processing of personal data (articles 15- 22 GDPR No. 679/2016), the User can contact the e-mail; at this address you can make complaints / reports about the operation of cookies.

It is also recalled that the User always has the right to propose a complaint to the Guarantor Authority for the protection of personal data for the exercise of his rights or for any other matter relating to the processing of his personal data.


5. Data Controller

The Data Controller for the services offered is ITEL Telecomunicazioni S.r.l., Via Antonio Labriola Z.I. snc – 70037 Ruvo di Puglia (BA), Italy, P.Iva 02954150724, e-mail


6. Update

Our Privacy Policy may change from time to time and any changes will be communicated to you via an email or a notice on our website; for this reason the User is invited to consult it regularly.

To obtain all other information on the processing of user data, please also consult the general privacy policy of the website.


Last updated July 2019